Managing

Interactive Case Study

De Beers: Living Up to Diamonds

The Issue: De Beers' Multifaceted Strategy Shift

Faced with such challenges as new sources of competitions and suspicion about conflict diamonds, Gareth Penny had to rethink the basics

The Analysis: De Beers: From Supply to Demand

In its strategy that focuses on creating demand rather than controlling supply, De Beers faces some risk as it competes with its customers

Comment: What Would You Do?

"In spearheading the Kimberly Process, which certifies that diamond shipments are conflict-free, De Beers has shown true leadership, as befits the company who would benefit most and wields the most influence."

—Patricia O'Connell

Reader Poll

Is competing with its customers a smart move for De Beers?

The Drucker Difference

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A Time for Ethical Self-Assessment

Peter Drucker's literature on business scruples and the Ethics of Prudence is newly timely, and not just because of the holidays

 

Bill George: True North

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The Innovation Economy

The banks, the carmakers, the real estate market—what will we do? Stop panicking, and consider this eight-step plan to fix the U.S. economy for the long term

 

Viewpoint: James O'Toole

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Let American Workers Work

Fixing Detroit—and jump-starting U.S. manufacturing—is possible, if companies adopt "high-involvement" management practices

 

How: Dov Seidman

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Outgreening as Competitive Advantage

Columnist Dov Seidman explains how green behavior in business should be seen as a strategy for success

 

Headhunter Confidential: Joe McCool

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'Onboarding:' Crucial Feedback for Executive Hires

An emerging ritual to measure performance 90, 100, or 120 days into a top manager's new job can stave off disaster or reinforce excellence

 

Beverly Behan: The Boardroom

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Memo to the Board of AIG

AIG owes it to the taxpayers who gave them a $150 billion bailout to review its board, some of whose members are dangerously overstretched

 

Viewpoint: Shoshana Zuboff

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The GM Solution: Life Boats, Not Life Support

As the ship sinks, "creative destruction" is too simplistic. Only a "creative response" can rebuild a U.S. auto industry

 

The MultiPolar World: Mark Foster

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The Global Emergence of the 'New Champions'

Western companies face changing dynamics as multinationals from emerging markets play a bold new role in the sweep toward globalization

 

Creative Leadership: John R. Ryan

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Collaboration: Obama's Best Bet

To forge a economic recovery, Obama must harness Americans' energy by stressing the nation's common purpose

 

IN YOUR FACE: MBA LEARNERS GO THE DISTANCE

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Reader Phillip Hoopes Writes:

"The treasure of sitting in the classroom at a top MBA school: the relationships and network that can be developed."

 

The Welch Way: Jack & Suzy Welch

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Don't Forget to Write!

Passionate bouquets and punishing brickbats: Columns from Jack and Suzy Welch that lit you up this year

 

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How Would Walt Disney Market in 2009?

The Disney Co. founder knew how to leverage every powerful method of engaging the consumer and he swarmed them with multiple modes of his message

Principles for Reforming Executive Pay

Reining in excessive management compensation will be high on the "to-do" list of the 111th Congress

Tough Times for Managers, Too

Many employees are feeling unsure and discouraged. Managers need to help people in their companies adjust to new realities

New Year's Resolutions for the Boardroom

After an unprecedented year in business, directors striving for better governance in '09 might want to adopt these three proposals

8 Habits of Successful Board Leaders

Lead directors need to be diplomats, have the ability to inspire trust, and have the stature if not the experience of a CEO

Innovation, Recession-Style

Savvy energy outfits are among those businesses with a silver-lining potential for success amid the crisis. Here's the formula they—and possibly you—should follow

Executive Insight: Lynda Resnick

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Keeping Pom Wonderful

Lynda Resnick made pomegranate juice glamorous, but how can she maintain consumer thirst for her premium-price beverages?

 

Ask Liz Ryan

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Ask Liz Ryan a Question Now

Got a career question for our workplace expert, Liz Ryan? Let Liz help with your trickiest job search, networking, or workplace problem

 

Harvard Business Online

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John Baldoni: Don't Cancel That Meeting

Now more than ever, senior leaders need to be seen and especially heard by the people who are counting on them for direction and focus

 

Marshall & Friends: Marshall Goldsmith

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Profile of a Social Entrepreneur

Meet Pamela Hawley, a firm believer in the power of combining the compassion of nonprofits with the efficiency of business

 

The Innovation Engine

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Harnessing the Power of the Sales Force

Drive your innovation platform—and increase sales— by making use of your salespeople's front-line customer contact and thirst for new products

 

Leadership: Nikos Mourkogiannis

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Obama Needs a New Campaign

The incoming President must focus on one target—energy independence—and employ the same discipline he brought to the election battle

 

Viewpoint: Claudia Lacy Kelly

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What Directors Should Ask about Talent Management

Here are seven questions corporate directors should be asking to determine how well career development and succession planning are being implemented

 

The Ethics Guy: Bruce Weinstein, Ph.D.

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Ethics for Tough Economic Times

Amid the economic slump, don't feel bad about saving instead of spending. In fact, it's unethical to squander money you can't afford to spend

 

The Strategist: Kevin P. Coyne

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Predicting the Next Financial Meltdown

There are common factors to such crises as the current financial mess, the collapse of Enron, and the bursting of the Internet bubble. We should heed the warning signs next time

 

Directorship: Christopher Y. Clark

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Where Directors Draw the Line

Board service is more than a matter of desire and qualifications; it's about our future

 

Video Series: How-To

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Customer Service, with Joseph Michelli

Tips on elevating the service you provide to customers by creating a lasting, emotional connection, led by the author and business consultant

 

Featured Blog

This idea that there is upside in downward mobility is the theme of Matt Miller's new book, The Tyranny of Dead Ideas, excerpted here. My favorite bit is this: "Psychologists say that narcissists obsessed with their own "specialness" can be cured only when they learn to accept their ordinary humanity. Something like this acceptance in the realm of economic life lies ahead for the U.S...."

Michelle Conlin, Management IQ

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