Managing

Interactive Case Study

A Supervisor Who Never Gets the Memo

Issue: Boss Troubles: A Gray-Area Behavior Problem

How should an employee contend with a well-intentioned but buffoonish supervisor who over-compliments and makes her uncomfortable?

Analysis: This Is an Awkward One

A supervisor who delights in telling female workers how pretty they are needs behavior modification even though he means no harm

Comment: What Would You Do?

"More employees need to be up front with their supervisors about behavior that puts them off. That way, bosses have an opportunity to improve themselves and stay at the same job—instead of being voted off the island and never understanding why."

—Rebecca Reisner

Reader Poll

Is it employees' responsibility to tell their supervisors where they're going wrong?

The Drucker Difference

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A Time for Ethical Self-Assessment

Peter Drucker's literature on business scruples and the Ethics of Prudence is newly timely, and not just because of the holidays

 

Bill George: True North

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The Innovation Economy

The banks, the carmakers, the real estate market—what will we do? Stop panicking, and consider this eight-step plan to fix the U.S. economy for the long term

 

Viewpoint: James O'Toole

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Let American Workers Work

Fixing Detroit—and jump-starting U.S. manufacturing—is possible, if companies adopt "high-involvement" management practices

 

How: Dov Seidman

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Outgreening as Competitive Advantage

Columnist Dov Seidman explains how green behavior in business should be seen as a strategy for success

 

Headhunter Confidential: Joe McCool

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'Onboarding:' Crucial Feedback for Executive Hires

An emerging ritual to measure performance 90, 100, or 120 days into a top manager's new job can stave off disaster or reinforce excellence

 

Beverly Behan: The Boardroom

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Memo to the Board of AIG

AIG owes it to the taxpayers who gave them a $150 billion bailout to review its board, some of whose members are dangerously overstretched

 

Viewpoint: Shoshana Zuboff

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The GM Solution: Life Boats, Not Life Support

As the ship sinks, "creative destruction" is too simplistic. Only a "creative response" can rebuild a U.S. auto industry

 

The MultiPolar World: Mark Foster

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The Global Emergence of the 'New Champions'

Western companies face changing dynamics as multinationals from emerging markets play a bold new role in the sweep toward globalization

 

Creative Leadership: John R. Ryan

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Collaboration: Obama's Best Bet

To forge a economic recovery, Obama must harness Americans' energy by stressing the nation's common purpose

 

IN YOUR FACE: MBA LEARNERS GO THE DISTANCE

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Reader Phillip Hoopes Writes:

"The treasure of sitting in the classroom at a top MBA school: the relationships and network that can be developed."

 

The Welch Way: Jack & Suzy Welch

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Don't Forget to Write!

Passionate bouquets and punishing brickbats: Columns from Jack and Suzy Welch that lit you up this year

 

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Top Stories

New Year's Resolutions for the Boardroom

After an unprecedented year in business, directors striving for better governance in '09 might want to adopt these three proposals

Workers' Bailout Plan

A Production Bankruptcy Day gives your team the chance to recharge, re-organize, and maybe even improve productivity

8 Habits of Successful Board Leaders

Lead directors need to be diplomats, have the ability to inspire trust, and have the stature if not the experience of a CEO

Innovation, Recession-Style

Savvy energy outfits are among those businesses with a silver-lining potential for success amid the crisis. Here's the formula they—and possibly you—should follow

The World's Most Influential Companies

In a year of loss, they're building market share, upending their industries, and changing consumers' lives

Managing Insight: Joe Muscat

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Ernst & Young: Cleantech's big future

Joe Muscat, who heads up Ernst & Young's Cleantech initiative, talks about the opportunities/challenges companies face when tapping into green business

 

The Innovation Engine

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Harnessing the Power of the Sales Force

Drive your innovation platform—and increase sales— by making use of your salespeople's front-line customer contact and thirst for new products

 

Marshall & Friends: Marshall Goldsmith

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Profile of a Social Entrepreneur

Meet Pamela Hawley, a firm believer in the power of combining the compassion of nonprofits with the efficiency of business

 

Leadership: Nikos Mourkogiannis

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Obama Needs a New Campaign

The incoming President must focus on one target—energy independence—and employ the same discipline he brought to the election battle

 

Harvard Business Online

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Bill Taylor: Company Resolutions for 2009

My plea to leaders in 2009 is that they not lose focus on the most critical output of their organization—the strength of its bonds to customers

 

Ask Liz Ryan

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Ask Liz Ryan a Question Now

Got a career question for our workplace expert, Liz Ryan? Let Liz help with your trickiest job search, networking, or workplace problem

 

Viewpoint: Claudia Lacy Kelly

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What Directors Should Ask about Talent Management

Here are seven questions corporate directors should be asking to determine how well career development and succession planning are being implemented

 

The Ethics Guy: Bruce Weinstein, Ph.D.

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Ethics for Tough Economic Times

Amid the economic slump, don't feel bad about saving instead of spending. In fact, it's unethical to squander money you can't afford to spend

 

The Strategist: Kevin P. Coyne

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Predicting the Next Financial Meltdown

There are common factors to such crises as the current financial mess, the collapse of Enron, and the bursting of the Internet bubble. We should heed the warning signs next time

 

Directorship: Christopher Y. Clark

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Where Directors Draw the Line

Board service is more than a matter of desire and qualifications; it's about our future

 

Video Series: How-To

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Customer Service, with Joseph Michelli

Tips on elevating the service you provide to customers by creating a lasting, emotional connection, led by the author and business consultant

 

Featured Blog

It's ironic that Bernie Madoff, who campaigned for greater transparency within NASDAQ, should end up being charged with fraud and losing billions for innocent investors. Obviously, Madoff lost sight of the fact that there are some things worth more than money in this world—namely, your standing within the community.

Monica Gagnier, Recession in America

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